Privacy Notice :: Virtual Pool Store - Pool Design and Equipment Specialists ::

Protecting your privacy is very important to Virtual Pool Store and fundamental to the way we serve you. Personal information means any information we hold about you from which we can determine your identity and perform a mutually agreed commercial transaction with you. We will only collect personal information from you to the extent that it is reasonably necessary to provide products or services to you.

The secure.virtualpoolstore.com.au website shopping transaction page has the same level of online security as banks at 128bit level of encryption.

Virtual Pool Store do not sell, distribute or use any customer information for third party commercial gain. We do collect personal data for operational purposes including processing and distribution of customer product orders and credit card number for virtualpoolstore.com.au sale transactions. This customer information is treated with regard to the Privacy Act 2000.

The type of personal information we may collect from you for these operational purposes includes name, mailing address, email address, telephone number and credit card type and number. The personal information we may collect from you would generally fall within reasonable expectations and allows Virtual Pool Store to provide a workable and efficient service to you.

We may use or disclose your personal information for these operational functions and activities with other companies in relation to these purposes, for example, delivery services. We may need to disclose your personal information such as name and address in order for the product delivery service provider to undertake that delivery function. In other circumstances we may be compelled to disclose your personal information, for example, to law enforcement agencies.
Virtual Pool Store will take reasonable steps to make sure that any and all personal information collected is accurate and complete. If you discover that any personal information that we hold about you is inaccurate, incomplete or out of date, please contact us immediately so that we can ensure that it is corrected. If you wish to end you Virtual Pool Store Membership, click here to unsubscribe.

Virtual Pool Store will take reasonable steps to protect your personal information from loss, misuse, unauthorized disclosure or destruction. Virtual Pool Store will, within 30 days of your written request, provide access to your personal information at no cost to you. However, where the law permits, we may refuse to provide you with access to your personal information, for example if legal proceedings have been issued and disclosure would be a breach of legal professional privilege (correspondence with a legal advisor made during the course of legal proceedings).

Virtual Pool Store will endeavor not to collect, use or disclose personal information about anyone under the age of 18 unless we have the consent of a parent or legal guardian.

By using this site you consent to Virtual Pool Store collecting, storing, using, maintaining and disclosing your personal information to the extent that it is reasonably necessary for us to provide our products and services to you.